Live Bus Tracking

Purpose

The Transport tab shows you exactly where your child's school bus is, right now, on a live map — so you're not left guessing whether it's running late or already gone past your stop. It's one of the more reassuring parts of the app: instead of waiting at the gate hoping, you can glance at your phone and see the bus's actual position and how long it should take to reach you.

For a deeper look at how live tracking, ETA, and stop notifications work behind the scenes across the whole school, see the Transport Guide. This page focuses on what you, as a parent, actually see and do.

When to Use

• Every school-day morning and afternoon, to time when you or your child should head to the bus stop.
• When the bus seems late and you want to check whether it's still on its way.
• To confirm your child's bus has safely reached school, or is on its way home.
• If you're unsure which stop or route your child is assigned to.

How to Use

1. Tap Transport in the bottom navigation bar.

2. You'll see a live map with your child's assigned bus shown as a moving marker, along with your child's stop marked on the route.

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   The Transport tab showing a live map with the bus icon on its route, the parent's stop pinned, and an estimated arrival time displayed above the map.

3. Check the estimated arrival time (ETA) shown on screen — this updates as the bus moves, so it becomes more accurate the closer the bus gets.

4. If notifications are enabled, you'll get an alert when the bus is approaching your stop, so you don't need to keep the app open and watch the map continuously.

5. Tap the bus or route details for additional information, such as the driver's name or the stop sequence for that route.

6. If the map shows no live position (for example, before the bus has started its route), it typically shows the last known status instead — check back closer to pickup time.